Call us directly
Phone: +61 7 4031 2200. Available Monday to Friday, 8:30 am to 5:00 pm (4:30 pm on Fridays). A team member — not a voicemail service — answers during these hours.
Contact
Ask us anything — we respond within one business day.
Reach the Wealthhanc team by phone, email, or in person at our Cairns campus on Sheridan Street.
How we prefer to handle first-contact enquiries
Most people who contact Wealthhanc for the first time have a specific question they cannot find the answer to online — usually about entry requirements, fees, or whether a particular program suits their background. We do not operate a tiered phone system with queue music and scripted responses. When you call during business hours, a team member answers. When you email, you receive a reply from a named person, not a ticketing system, within one business day. If your question is better answered in a 20-minute conversation, we will offer that call directly. Our preference is always the answer that is actually useful, not the answer that is quickest to deliver.
Ways to reach us
Send your question to info@wealthhanc.digital. We reply within one business day with a named response. Include your preferred callback time if you would like a phone follow-up.
Visit the Cairns campus
147 Sheridan Street, Cairns City QLD 4870. Street parking is available on Sheridan Street and in the Council car park one block west. No appointment is required for a walk-in enquiry during business hours.
Send us a message
Fill in the form below and we will reply by the next business day. Fields marked with an asterisk are required.
Before you send — common questions answered here
What is the fastest way to get a fee estimate?
Call or email with the program name you are considering and your Queensland residential postcode. We will send a fee schedule including available funding options within four business hours.
Can I visit the campus without a prior appointment?
Yes, during business hours. The reception desk on the ground floor can direct you to an available adviser or arrange a follow-up appointment. We are on the corner of Sheridan and Aplin streets.
I submitted an application two days ago and have not heard back. What should I do?
Please email info@wealthhanc.digital with your application reference number (provided in the confirmation email) and a team member will update you within two hours during business hours.